Responsible gambling

Responsible Gaming at Valentino Casino

We care about your well-being while you enjoy our games. Our mission is to provide a fun, secure, and fair gaming environment for all players.

If you ever feel that gambling is becoming a problem or negatively impacting other aspects of your life, we encourage you to take advantage of the responsible gaming tools we offer:

• Deposit Limits: Set a daily/weekly/monthly limit on how much you can deposit into your account.
• Time-Outs: Temporarily close your account for a period ranging from 24 hours to several days or weeks.
• Self-Exclusion: Permanently exclude yourself from playing at our casino. During this time, we will not send any promotional materials and your access to the platform will be blocked.

We also want you to know that these features are in addition to provincial tools and services available through local help organizations.

Important Contacts

While we provide links to international support resources:

• If you are based in Canada, please note that our platform follows broader international guidelines. For a more integrated experience, kindly connect with your provincial help services or government-operated programs for assistance.
• When experiencing difficulties related specifically to problem gambling, consider reaching out directly to local organizations such as GamCare (UK) and Gambling Therapy (Ireland).

Additional Support

For the most comprehensive support possible:

• Familiarize yourself with Canadian laws and regulations regarding gaming and responsible behavior within these guidelines.
• Connect regularly with provincial services that are available for those struggling.

Please be aware of your surroundings, stay vigilant about excessive risk-taking behaviors, and keep control over how much you gamble.